FAQ (FREQUENTLY ASKED QUESTIONS)
Q1. What is Shade45.in?
A. Shade45.in is a contemporary clothing brand that offers a wide range of stylish and trendy apparel for men. Our collection includes fashionable clothing items such as t-shirts, T-shirts, jeans, co-ords, bottom-wear cargo, and accessories, all designed to reflect the latest fashion trends.
Q2. How can I place an order on Shade45.in?
A. To place an order on Shade45.in, follow these simple steps:
a. Browse our website and select the desired items by adding them to your shopping cart.
b. Once you have finished selecting your items, proceed to the checkout page.
c. Provide your shipping address, contact details, and any other required information.
d. Choose a preferred payment method and complete the transaction.
e. You will receive an order confirmation via email.
Q3. What payment methods are accepted on Shade45.in?
A. We accept various payment methods, including credit cards (Visa, Mastercard), debit cards, and all UPI.
Q4. How long will it take to receive my order?
A. The delivery time depends on your location and the shipping method you choose during checkout. Generally, we strive to process and dispatch orders within 1-2 business days. Once the order is shipped, the estimated delivery time is typically within 3-7 business days. Please note that these are estimated timeframes and may vary due to unforeseen circumstances.
Q5. Can I track my order?
A. Yes, we provide order tracking for your convenience. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the respective courier's website.
Q6. What is your return/exchange policy?
A. At Shade45.in, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please visit our "Returns and Exchanges" page on the website for detailed instructions on how to initiate a return or exchange.
Q7. Are there any shipping charges?
A. Yes, shipping charges may apply based on your order total and shipping destination. The exact shipping fees will be calculated during the checkout process and will be displayed before you finalize your order.
Q8. What if I receive a defective or incorrect item?
A. We apologize for any inconvenience caused. In the rare event that you receive a defective or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and ensure that you receive the correct item or a refund, as per our policies.
Q9. How can I contact customer support?
A. If you have any questions, or concerns, or need assistance, you can reach our customer support team by sending an email to info@shade45.in or just by clicking on the WhatsApp chat option on our website. We aim to respond to all inquiries promptly and provide the best possible assistance to our valued customers.
A. Shade45.in is a contemporary clothing brand that offers a wide range of stylish and trendy apparel for men. Our collection includes fashionable clothing items such as t-shirts, T-shirts, jeans, co-ords, bottom-wear cargo, and accessories, all designed to reflect the latest fashion trends.
Q2. How can I place an order on Shade45.in?
A. To place an order on Shade45.in, follow these simple steps:
a. Browse our website and select the desired items by adding them to your shopping cart.
b. Once you have finished selecting your items, proceed to the checkout page.
c. Provide your shipping address, contact details, and any other required information.
d. Choose a preferred payment method and complete the transaction.
e. You will receive an order confirmation via email.
Q3. What payment methods are accepted on Shade45.in?
A. We accept various payment methods, including credit cards (Visa, Mastercard), debit cards, and all UPI.
Q4. How long will it take to receive my order?
A. The delivery time depends on your location and the shipping method you choose during checkout. Generally, we strive to process and dispatch orders within 1-2 business days. Once the order is shipped, the estimated delivery time is typically within 3-7 business days. Please note that these are estimated timeframes and may vary due to unforeseen circumstances.
Q5. Can I track my order?
A. Yes, we provide order tracking for your convenience. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the respective courier's website.
Q6. What is your return/exchange policy?
A. At Shade45.in, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please visit our "Returns and Exchanges" page on the website for detailed instructions on how to initiate a return or exchange.
Q7. Are there any shipping charges?
A. Yes, shipping charges may apply based on your order total and shipping destination. The exact shipping fees will be calculated during the checkout process and will be displayed before you finalize your order.
Q8. What if I receive a defective or incorrect item?
A. We apologize for any inconvenience caused. In the rare event that you receive a defective or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and ensure that you receive the correct item or a refund, as per our policies.
Q9. How can I contact customer support?
A. If you have any questions, or concerns, or need assistance, you can reach our customer support team by sending an email to info@shade45.in or just by clicking on the WhatsApp chat option on our website. We aim to respond to all inquiries promptly and provide the best possible assistance to our valued customers.